My Emirates Post Adventure: Behind the Scenes of a Postal Giant

Working at Emirates Post Group was more than just a job; it was an opportunity to be part of a dynamic organization that plays a crucial role in the heart of the nation. It was a journey filled with challenges, accomplishments, and invaluable experiences.

From Code to Customer Impact

My role involved diving deep into the technical intricacies of the organization. From developing robust workflow applications to integrating complex payment systems, every project was a puzzle waiting to be solved. The satisfaction of seeing my code transform into real-world solutions that impacted countless customers was truly rewarding.

A Glimpse into the Operations

Being part of Emirates Post gave me a unique perspective into the vast operations of a postal service. Understanding the complexities involved in delivering mail, parcels, and financial services across a country was an eye-opener. It made me appreciate the intricate network that ensures seamless operations.

Collaboration and Innovation

Working with a diverse team of individuals from different departments was a highlight. The collaborative environment fostered innovation, as we collectively brainstormed solutions to complex challenges. It was inspiring to see how technology could be leveraged to enhance efficiency and customer experience.

Life in Dubai

Beyond the professional aspect, living and working in Dubai was an unforgettable experience. The city’s vibrant culture, stunning architecture, and cosmopolitan atmosphere made it an ideal place to live and work.

Looking Back

My time at Emirates Post Group was a valuable chapter in my career. The experiences and skills I gained have shaped me into the developer I am today. I’m grateful for the opportunities to contribute to a company that plays such a vital role in the community.

Here’s a breakdown of your projects at Emirates Post Group, highlighting the key achievements and technologies used:

• POS System

  • Technologies: C# (Smart-Client, WinForm, WPF), Oracle 10g, Web Services, Windows Services, Crystal Reports, MVC, WCF

  • Achievement: Contributed to various functionalities within the core POS system.

  • Key Features:

    • Integration of financial services like money transfers, bill payments, and bank POS integrations

    • Customization of core postal products (EMS, Parcel, Registered Post, PO Boxes, Deliveries)

    • Development of JobTrack application for PO Box management

• This showcases your diverse skillset in web development (ASP.Net MVC), database management (Oracle 10g), and integration with various technologies (Web Services, WCF).

• JobTrack Application (Jan 2018 – April 2018)

  • Technologies: ASP.Net MVC, Oracle 10g, Web Services, Crystal Reports

  • Achievement: Developed a workflow-based application to track PO Box activities (installation, maintenance, upgrades, deinstallation).

  • Key Features:

    • Automated workflows for various support requests

    • Email notifications for designated teams

    • Track team performance based on SLAs (Service Level Agreements)

    • Dashboards and reports for progress visualization

• VAT Implementations (Nov 2017 – Dec 2017)

  • Technologies: C#, WinForm, Oracle 10g, Web Services, MVC, Crystal Reports

  • Achievement: Implemented VAT (Value Added Tax) functionalities as per government directives.

  • Key Features:

    • Configurable tax margins for various services

    • Updated receipts with VAT amounts and transaction numbers

    • Integration with Oracle Financials for VAT entry storage

• POS Migration – Bill Payment Services Unification (Sep 2017 – Nov 2017)

  • Technologies: C#, WPF, WCF

  • Achievement: Designed and implemented a scalable architecture for integrating various bill payment services (electricity, water, telecom) into the POS system.

  • Key Features:

    • Standardized communication using WSDL (Web Services Description Language)

    • Defined common input/output parameters for all services

    • Flexible and adaptable architecture for future service additions

• eDirham Reload & Payments (April 2017 – Sep 2017)

  • Technologies: C#, WinForm, Oracle 10g, Web Services, Crystal Reports

  • Achievement: Enabled eDirham (prepaid card) acceptance for payments and top-ups at Emirates Post.

  • Key Features:

    • Integration with secure eDirham API for inquiries, validations, and payments

    • Automated reconciliation process for transaction verification

    • Integration with POS and .NET API for eDirham payments